Contact information

For any questions and comments for Jem and Cozy, please contact us at jemandcozy@gmail.com 

For questions regarding an order, please use our automatic chat system found on the bottom right hand corner of your browser to access your order info and tracking number updates. Answers to common questions can be found there as well. For more information about our Shipping Policies, please refer to our Policies page.

Jem and Cozy will reply to emails or messages in the chat system as soon as possible during business hours to the email address you provide. Thank you!

SEND US SOME SNAIL MAIL:

JEM AND COZY
PO BOX 465065
LAWRENCEVILLE, GA 30042

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Please refer to our full Terms of Service page for additional policies regarding privacy, ADA Accessbility, and online store terms for Jem and Cozy. 

We appreciate your interest in Jem and Cozy. However, we reserve the right not to reply to unsolicited emails, particularly those that appear to be spam, phishing attempts, advertisements, or otherwise unrelated to legitimate customer inquiries or business communications. Thank You.