ADA Accessibility

Accessibility Statement & Terms of Service – Jem and Cozy

1. Acceptance of Terms

By accessing and using Jem and Cozy's website (hosted on the Shopify platform) and/or purchasing products from us, you agree to be bound by these Terms and Services (“Terms”). If you do not agree to these Terms, please do not use Jem and Cozy.

2. Use of the Website

The website Jem and Cozy is an e-commerce platform offering paper goods and stationery products such as vinyl stickers, bookmarks, notepads, suncatcher decals, collectible art and trinkets, and apparel. Users may browse products, add them to a cart, and make purchases for the products to be shipped to your provided home address. Some products may be digital downloads or services that do not include a physical product being shipped to you. 

3. Commitment to Accessibility

Jem and Cozy is committed to making our website accessible to all users, including those with disabilities. We currently use Shopify's most recommended ADA compliant website theme, which have undergone full accessibility audits and meet WCAG 2.1 AA standards out of the box according to Shopify. We recognize that accessibility is an ongoing process, and we strive to provide an inclusive experience for everyone.

4. Accessibility Features

Our website includes the following features to enhance accessibility:

  • proper semantic markup
  • keyboard navigation support
  • consistent heading structure
  • all features listed above work seamlessly with Shopify's accessible checkout

5. Limitations & Ongoing Efforts

While we make every effort to ensure accessibility, some areas of the website may present challenges. This can be due to the complex nature of web technologies or the integration of third-party components. We are actively working to address these challenges and improve accessibility over time.

6. Feedback and Assistance

If you encounter any accessibility issues while using our Website, please contact us at jemandcozy@gmail.com with details about the problem. We will make every reasonable effort to address your concerns promptly.

7. Disclaimer Regarding Liability

We make no warranties or representations that this website is fully accessible to all users. Your use of this website is at your own risk. To the fullest extent permitted by applicable law, Jem and Cozy will not be liable for any damages arising from the use of this website, including but not limited to damages for lost profits, lost data, or inability to use the website, and specifically excludes any liability related to accessibility issues.

8. Release and Waiver

You agree to release, indemnify, and hold harmless Jem and Cozy, its officers, directors, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, and expenses (including attorney's fees) arising out of or relating to your use of this Website, including, but not limited to, any claims related to accessibility or alleged violations of the Americans with Disabilities Act (ADA) or any other applicable accessibility law, to the extent permitted by law.

9. Purchases and Returns

Please refer to our Shipping Policies page for details.

10. Changes to these Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of Jem and Cozy after such changes constitutes your acceptance of the revised Terms.