International Shipping FAQ

Jem and Cozy is located in Georgia, U.S.A.

Jem and Cozy offers international shipping to the following places:

Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom

  • International Economy shipping with tracking is provided through USPS or Asendia USA (which also uses USPS and local postal services).
  • Please note that any custom taxes or import fees are the buyer's responsibility.
  • International orders require 2-8 weeks for delivery after shipment
  • Tracking updates can be very delayed at times (it is normal to see 1-2 week gaps in tracking from our experience with international mail)
  • All processed orders are shipped out the same day or next day from when you receive your shipping confirmation email